Terms & Conditions

hotel heeralal

Terms & Conditions

Effective Date: December 1, 2023

This Privacy Policy describes how Hotel Heeralal (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website (“Site”) or utilize our services.

Information We Collect: We collect a variety of information about you when you use our website and services, including:

Personal Information: This includes your name, email address, phone number, mailing address, payment information, and any other information you provide us directly.

Usage Data: This includes information about your use of our website and services, such as the pages you visit, the links you click, and the features you use.

Device Information: This includes information about the device you use to access our website, such as your IP address, device type, operating system, browser type, and unique device identifiers.

How We Use Your Information:

  • We use the information we collect for a variety of purposes, including:
  • To provide and operate our website and services;
  • To process your requests and transactions;
  • To send you promotional emails and marketing materials;
  • To personalize your experience on our website;
  • To analyze how you use our website and services;
  • To improve our website and services;
  • To detect, prevent, and address fraud and other illegal activities;
  • To comply with applicable laws and regulations.

Sharing Your Information:
We may share your information with third-party service providers who help us operate our website and services, such as payment processors, web hosting providers, email marketing providers, and analytics providers. These third-party service providers are bound by contractual obligations to keep your information confidential and secure.

We may also share your information if we are required to do so by law or legal process, or if we believe that it is necessary to do so to protect our rights or the rights of others.

Cookies and Other Tracking Technologies:
We use cookies and other tracking technologies on our website to collect and store information about your usage. Cookies are small data files that are transferred to your device when you visit a website. They allow us to remember your preferences and settings, track your usage, and measure the performance of our website.

You can disable cookies through your browser settings. However, please be aware that disabling cookies may limit your ability to use certain features of our website.

Facebook Pixels and Google Tags
We use Facebook pixels and Google tags on our website for remarketing and advertising purposes. These tools allow us to track your activity on our website and show you targeted ads on other websites.

You can opt out of interest-based advertising through the following links:
Facebook: https://m.facebook.com/ads/settings
Google: https://adssettings.google.com/

Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately and we will delete that information from our records.

Links to Other Websites:
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any other website you visit.

Your Privacy Rights:
You have certain rights with respect to your personal information, including the right to access, correct, delete, or restrict the processing of your information. You also have the right to object to the processing of your information and to receive your information in a portable format.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy regularly for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us by email at gm@heeralalhotel.com or by mail at:

Hotel Heeralal
E-6, opposite to Vyas Colony, Kanta Khaturia Colony, Bikaner, Rajasthan 334001

Effective Date: December 1, 2023

These Terms & Conditions (“Terms”) govern your use of the Hotel Heeralal website (the “Site”) and the services offered by Hotel Heeralal (“we” or “us”). Please read these Terms carefully before using the Site or booking a reservation.

Agreement to Terms:
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access or use the Site.

Use of the Site:
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that could damage, disable, or overburden the Site or interfere with any other person’s use of the Site.
  • Attempt to gain unauthorized access to the Site, computer systems, or networks connected to the Site.
  • Use the Site to collect or store personal information about other users.
  • Use the Site for any commercial purpose without our express written consent.

To book a reservation at our hotel, you must be at least 18 years old and have a valid credit card. You agree to provide accurate and complete information when making a reservation. We reserve the right to refuse service or cancel your reservation at any time, for any reason.

Payment for your reservation is due at the time of booking. We accept major credit cards and other payment methods as indicated on the Site.

Cancellation Policy:
You may cancel your reservation up to 24 hours prior to your arrival date without penalty. If you cancel your reservation after the cancellation deadline, you will be charged a cancellation fee equal to one night’s stay.

No-Show Policy:
If you do not arrive at the hotel by the check-in time on your arrival date, your reservation will be cancelled and you will be charged a no-show fee equal to one night’s stay.

Early Departure Policy:
If you check out of the hotel before your scheduled departure date, you will be charged for the remaining nights of your reservation.

Rates and Taxes:
All rates displayed on the Site are subject to change without notice. All rates are quoted in Indian Rupees (INR) and are subject to applicable taxes.

Disclaimer of Warranties:
The Site and services provided are offered on an “as is” and “as available” basis without any warranties of any kind, express or implied. We disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights.

Limitation of Liability:
We will not be liable for any damages arising out of your use of the Site or services, including, but not limited to, direct, indirect, incidental, consequential, and punitive damages.

You agree to indemnify, defend, and hold harmless Hotel Heeralal, its officers, directors, employees, and agents from and against any and all claims, losses, liabilities, expenses, and damages arising out of or in connection with your use of the Site or services.

Dispute Resolution:
Any dispute arising out of or relating to these Terms will be governed by and construed in accordance with the laws of India, without regard to its conflict of laws provisions. You agree to the exclusive jurisdiction of the courts of India for any dispute arising out of or relating to these Terms.

Entire Agreement:
These Terms constitute the entire agreement between you and Hotel Heeralal regarding your use of the Site and services.

Modification of Terms:
We reserve the right, at our sole discretion, to modify these Terms at any time. Any changes to the Terms will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of any changes will be deemed acceptance of those changes.

Contact Us:
If you have any questions about these Terms, please contact us by email at heeralalhotel@gmail.com.

Hotel Heeralal
E-6, opposite to Vyas Colony, Kanta Khaturia Colony, Bikaner, Rajasthan 334001

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